Our Team

For general information, please call our main number at (907) 357-6160 or email us at promise@familypromisematsu.org. 


Scott Taylor

Scott is currently attending a Masters of Social Work program online through Boise State  University.  He brings with him a knowledge of Computer Technology and is working towards becoming a grant writer.  


Jen Nielsen

Jen comes to Family Promise Mat-Su with strong skills in Customer Service and Office Administration.  A wife and mother of 4, Jen understands the dynamics of struggling families, and has the compassion to help those who walk through our doors.  


Pam Ratliff

Pam has been with Family Promise Mat-Su since 2010, serving in multiple roles.  A mother and grandmother, Pam understands and shares her passion for children. 


Ginger Bear

Ginger has worked in the Social Service sector since the late 1980's and  has been with Family Promise Mat-Su since 2017.  A First Class Girl Scout and recipient of a Humanitarian Award, Ginger brings her passion of helping others to meet the needs of struggling families in the Mat-Su community.  Both personally and professionally, Ginger understands the dynamics of homelessness, and was able to begin helping those she identified with when she became Case Manager for Family Promise  of Pulaski County in 2009.   After moving to Alaska in 2016, Ginger found  Family Promise Mat-Su.   Beginning as a van driver in 2017, Ginger soon accepted a  Case Manager position  for transitional housing and diversion.  After the retirement of  the founding Executive Director in July 2019, Ginger  accepted the position of Interim Executive Director.  And, in January 2020, Ginger was offered the Executive Director position.   


Nancy Retallick

Nancy has 23 years of case management experiences. We welcome Nancy's expertise as she joins our team working closely with our guest families.

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